Module/Course Description

Course Title: Hospitality Information Systems

Course Code: UU-HOM-3000-ZM

Programme: Bachelor in Hospitality Management - ZM

Credits: 12.00

Course Description:

The main objectives of the course are to:
Help to prepare students to meet the challenges associated with Hospitality Information Systems with in the Hospitality Industry.
Gain an insight into workings of computer systems used in the hospitality industry
Identify the use and knowledge in the significance of information technology to an enterprise.
Introduce and apply training on Point of Sale Systems.

After completion of the course students will be expected to be able to:
Describe the basic functions common to property management systems
Identify, describe and differentiate between both front house and backhouse property management system modules.
Identify standalone technology systems that may interface with PMS
Describe the basic functions of a point of sale system(POS)
Identify and Describe system input, output, external storage and hardware components.
Distinguish global distribution systems from internet distribution systems and distinguish affiliated from non-affiliated reservation systems.
Identify and describe the functions and features performed by a central reservation system and the reservation system of a property management system.
Describe and interpret management reports that pertain to reservation systems. Identify features and functions of the Rooms management and Guest accounting applications modules.
Identify features and functions of an energy management system, point of sale system, call accounting system, electronic locking systems, guest operated devices and relevant interface systems
Identify and describe the features and functions of point of sale technology.
Identify describe and explain the features and functions of the Food and beverage applications, and accounting applications
Identify describe and explain the purpose of information management as it pertains to the industry, how systems are selected and what are the requirements of these.
Identify environmental, electronic, and operational threats to information systems and how to implement systems security.

Prerequisites: UU-Bsc-IND100-ZM, UU-FNT-103-ZM

Prerequisites Categories: Semester 1, Semester 2, Semester 3, Semester 4

Typical Module duration: 4.0


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